International Shipping Policy

Effective Date: 20 Oct 2025

International Shipping Rules & Restrictions

If your country does not appear during checkout, it means we are currently unable to ship there due to customs or import restrictions.
Certain countries require a special import license or have restrictions on online tea purchases.

If your country is not listed, please contact us at [email protected] and we will assist you with a manual order if possible.

❗Countries With Shipping Restrictions

We currently cannot ship to the following countries:

• Armenia
• Argentina
• Azerbaijan
• Belarus
• Brazil
• Georgia
• Greece
• Kazakhstan
• Kyrgyzstan
• Moldova
• Russia
• Spain (Food & non-perishables restricted by courier exports)
• Tajikistan
• Turkey
• Turkmenistan
• Ukraine
• Uzbekistan

✅ Countries We Ship To

Below countries are covered by our courier partners.
Some destinations may require additional customs documents depending on local laws.

Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua
Aruba
Australia
Austria
Bahamas
Bahrain
Bangladesh
Barbados
Barbuda
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia-Herzegovina
Botswana
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands
Cape Verde
Cayman Islands
Chile (Requires RUT/TAX ID)
China
Chad
Channel Islands
Colombia
Congo
Congo, Democratic Republic
Cook Islands
Costa Rica
Côte d’Ivoire
Croatia
Curacao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Ethiopia
Faeroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Germany
Ghana
Gibraltar
Grand Cayman
Great Thatch Island
Great Tobago Islands
Greece (Limited exception cases)
Greenland
Grenada
Guadeloupe
Guatemala
Guinea
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India (Requires Customs Clearance Letter + KYC)
Indonesia
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Jost Van Dyke Island
Kenya
Kuwait
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Luxembourg
Macau
North Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nepal
Netherlands
Netherlands Antilles
Nevis
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Norfolk Island
Norman Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Rota
Rwanda
Saba
Saipan
Samoa
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Singapore
Slovak Republic
Slovenia
South Africa
South Korea
Spain (Only selective cases allowed)
Sri Lanka (Origin)
St. Barthelemy
St. Christopher
St. Croix Island
St. Eustatius
St. John
St. Kitts & Nevis
St. Lucia
St. Maarten
St. Martin
St. Thomas
St. Vincent
Suriname
Swaziland
Sweden
Switzerland
Syria
Tahiti
Taiwan
Tanzania
Thailand
Tinian
Togo
Tonga
Tortola Island
Trinidad & Tobago
Tunisia
Turks & Caicos Islands
U.S. Virgin Islands
Uganda
Union Island
United Arab Emirates
United Kingdom
United States of America
Uruguay
Vatican City
Venezuela
Vietnam
Wallis & Futuna
Yemen
Zambia
Zimbabwe

📦 Shipping Methods

Maximum supported weight: 30kg per order.

📦 Shipping Conditions & Extra Fees

Orders over 30kg may require an additional shipping fee. Our team will contact you by email or WhatsApp before processing the order.

In rare cases, some countries may require extra courier or customs handling fees beyond what is calculated at checkout. If this applies to your destination, we will notify you before dispatch. You may then choose to:

• Pay the additional fee to proceed with full shipment, or
• Request partial fulfillment (if possible), or
• Request a refund for the unshippable portion

We always aim to display the most accurate shipping cost at checkout. However, due to weight, volume, or specific country import rules, extra charges may occasionally apply.

💬 Need help?

If you have any questions about international orders, documentation, customs fees, or delivery timelines, contact us:

📧 Email: [email protected]
💬 WhatsApp: +94773555157

We reply within 1 business day.

⭐ Our Priority

We ensure smooth delivery and assist with any customs paperwork when required. Thank you for choosing TeaLibrary.co 🌿✨